1. Build! Invest! Create!
Over the years, there’s been increasing conversation on how long-term over short-term partnerships offer increased credibility and authenticity. And this remains true. But more importantly this is about a two-way value exchange where each party (brand and collective) is able to achieve their goals through co-creation and embracing what one another can bring to the table.
Your approach must focus on creating value-rich, intentional exchanges. Just as communities need (and create) an exchange of value between members, so too must brand-community relationships. True engagement requires tangible support and collaboration – providing resources, investment, space, education or platforms.